Privacy Policy
Last Updated: November 6, 2025
TDM HR Solutions (“TDM HR Solutions,” “we,” “our,” “us”) provides a cloud-based human resources and compliance platform designed to help businesses manage HR, onboarding, and document workflows securely and efficiently. We serve organizations across industries, including healthcare, where enhanced compliance such as HIPAA may apply.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our websites, platform, and related services (“Services”) within the United States.
1. Information We Collect
We collect and process personal and business information necessary to operate and improve our Services, including:

• Contact Information: Name, business name, email address, phone number, and mailing address.

• Account Information: Login credentials, user role, agency or company affiliation, and permissions.

• HR & Employment Data: Applicant details, employee records, credentials, onboarding checklists, and compliance documentation submitted by clients through the platform.

• Payment & Billing Information: Billing contact, address, and payment history (processed through secure third-party providers).

• Technical Information: IP address, browser type, device identifiers, operating system, and access logs for performance and security.

• Communications: Messages, feedback, and support requests you submit to us.

We collect only the information necessary for legitimate business purposes in connection with our Services.
2. How We Collect Information
We collect data in three ways:

• Directly from you: when you create an account, complete forms, upload documents, or communicate with us.

• Automatically: via cookies, analytics, and security tracking when you use our website or platform.

• From clients and third parties: when authorized by your organization or required to provide the Services (e.g., credential verification, integrations, or payroll systems).

3. How We Use Information
We use personal information to:

• Provide, maintain, and improve the TDM HR Solutions platform

• Facilitate onboarding, credentialing, and compliance tracking for clients

• Communicate with you about your account, support requests, and updates

• Process payments and manage billing

• Analyze usage patterns to enhance functionality and security

• Comply with applicable laws and industry regulations

• Send optional marketing or educational content (with opt-out options)

4. HIPAA and Healthcare Compliance
While TDM HR Solutions serves businesses across industries, we maintain HIPAA-compliant infrastructure and controls to support healthcare clients and any organization that processes sensitive or regulated data.
When we provide services to healthcare entities (such as home health or hospice agencies), we may act as a Business Associate under HIPAA. In such cases:

• We execute Business Associate Agreements (BAAs) with clients.

• We implement administrative, physical, and technical safeguards to protect Protected Health Information (PHI).

• We use and disclose PHI only as permitted under HIPAA and the applicable BAA.

For non-healthcare clients, the same data protection standards are applied to ensure confidentiality and integrity of all stored business and HR data.
5. Disclosure of Information
We may share personal information only as necessary to provide our Services or as required by law, including:

• With service providers and vendors who support our operations (e.g., cloud hosting, analytics, customer support)

• With professional advisors (attorneys, accountants) as needed

• To comply with legal obligations or respond to lawful requests

• In connection with business transactions such as mergers or acquisitions

• With your consent or as directed by your organization

All third-party vendors are contractually required to protect data consistent with this Policy and applicable laws.
6. Data Security
We use technical, administrative, and physical safeguards to protect information, including encryption in transit and at rest, access control, and continuous monitoring.
While no system can guarantee absolute security, we take reasonable and appropriate steps to mitigate risk and detect unauthorized access.
7. Data Retention
We retain data for as long as required to provide our Services, fulfill contractual or legal obligations, and maintain business records. When data is no longer needed, it is securely deleted or anonymized.
8. Your Rights and Choices
Depending on your location and applicable law, you may:

• Request access to or correction of your information

• Request deletion of your personal data

• Opt out of marketing communications

• Withdraw consent (where applicable)

To exercise these rights, contact us at [Insert Privacy Contact Email].
9. Children’s Privacy
Our Services are intended for business use and not directed to individuals under 13. We do not knowingly collect personal data from children. If we become aware of such data, we delete it promptly.
10. Changes to This Policy
We may update this Policy periodically. Any updates will be posted on our website with a revised “Last Updated” date. Continued use of our Services after changes means you accept the updated Policy.
11. Contact Us
For questions or privacy-related concerns, contact:
TDM HR Solutions
20633 Amar Rd, Ste 3
Walnut CA 91789
support@tdm-hrsolutions.com
909-972-1147